Compliance Manager and Policy Advisor
Confidence in our actions is one of the highest good for our work as a human rights, aid and development organization. The trust of the donors, the employees, the project partners and the project participants - above all the beneficiaries - forms the basis of successful work. We accept this responsibility and act accordingly in the interests of all those involved.
For this purpose we have developed a code of conduct which is binding for all employees of Sign of Hope and which is also shared with cooperation partners. In addition, we have developed guidelines for avoiding and dealing with sexual exploitation and abuse as well as with fraud and corruption. Any violation of these guidelines can be reported by name or anonymously (whistleblowing). The corresponding regulations can be downloaded below. Please do not hesitate to contact us if you have any questions.
Any person or institution with serious and justified concerns about an alleged or actual violation of the Code of Conduct by Hoffnungszeichen employees may address their complaints or a tip - also anonymously - to the ombudsperson in English, German or French.
Code of Conduct
Complaints & Whistleblowing Policy and Investigation Guideline (1/2)
Complaints & Whistleblowing Policy and Investigation Guideline (2/2)
Anti-Fraud and Anti-Corruption Policy
Sexual Exploitation and Abuse and Child Protection Policy